HAMSA HANDPAN  FAQS

How do I get on the waitlist?

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Can I request a custom handpan scale or a scale from another builder?

We love trying new things! We are open to exploring scales we have not made before, but keep in mind our instruments do have limitations like impedances and size limitations. Contact us to discuss the details of your custom Hamsa Handpan!

How many notes can you put on an instrument?

We have completed instruments with 20 notes in the past, and are looking forward to exploring these extended scales more! Let us know what you have in mind and we will get to work!

Can you put artwork on your instruments?

I view these instruments as an open canvas to explore sound, and I see no reason why they should be any different visually. We offer a variety of finishes to make your instrument one of a kind. Being in Los Angeles, we have also had the opportunity to collaborate with some of the worlds most talents visual artists, utilizing their unique styles to personalize your Hamsa. Inquire within to see what artists are currently collaborating with us!

Can you ship it to me?

We ship nationally and internationally, fully insured.

Where are you located?

The Hamsa workshop is located at Big Art Labs just outside of downtown LA. Please book an appointment ahead of time.

651 Clover St
Los Angeles, CA 90031

Are your instruments heat treated?

Yes, all Hamsas are extensively heat treated to prevent corrosion and stabilize the tone fields.

Are your shells hand sunk, rolled, deep drawn, hydro formed?

We have used both hand sunk and deep drawn shells for our instruments so far.

Do you plan to put notes on the bottom of your instruments?

We love adding notes on the bottom of our instruments! They are a great way to add some versatility to your instrument.

Inpex/Apex? Innie/Outie?

We are currently only offering an apex/outtie.

Can I pick up a Hamsa Handpan in person?

Yes, please come by our shop, by appointment!

Can I come by your shop? Do you have business hours?

We welcome guests to the Hamsa workshop by appointment only.

Do you offer tuning services for other handpans?

We do offer tuning services for instruments other than Hamsa Handpans on a case by case basis, and have successfully tuned everything to come in our door so far. We have successfully Bells, Pantheon Steel Halos, PanART’s Hang, CFoulkes/Aethers, Innersounds, Tzevaots, Bali Steels, and many more makers.

We are 100% confident we can put your handpan back in tip top shape! Please contact us with a recent video of the instrument in question and we can go from there.

Can I trade my handpan for a Hamsa Handpan?

Depending on the maker and scale of the instrument, we are interested in certain high quality handpans.

Do you have cases?

We have partnered with Namana Bags to keep our instruments safe and protected! Check out the shop for more info!

How often does an instrument need to be tuned?

Depending on how hard it is played, a tune up is recommended every 1-5 years. Extensive heat treatments are done to stabilize the tonefields prior to shipping so the instrument’s tuning should be stable for quite a while! Most of my work that is 2-3 years old has not needed retuning yet and is extremely stable!

Can an instrument be repaired if it is damaged?

Yes most damage can be repaired. Contact us with any questions or concerns!

What should I do if I decided to sell my instrument?

If you need our help selling your Hamsa, contact us, we can help find a buyer from our list.

What is the best way to store a handpan when it is not being played?

It is best to keep it out of direct sunlight. Its also recommended that it is not stored in its soft bag. Find a safe place away from unruly children, large pets, or randomly falling objects.

If you do plan to store it in the soft bag I recommend that the bag be left OPEN to prevent moisture from being trapped in the bag with the instrument.

Will it rust? Should it be treated with rust inhibitors or other protective coating? If so, what is recommended?

Our instruments have been heat treated to protect against corrosion, and have not had any issues yet, but these instruments being made of steel are still prone to rust if not cared for properly.

I recommend a product called Froglube, some of which is included with each Hamsa. Take your provided microfiber cloth and rub a small amount of Froglube over the entire instrument. This treatment is needed every 2-8 weeks depending on your climate and humidity, how much you play the instrument, how it is stored, etc.

If you apply it with your microfiber cloth, then there will be some residual Froglube in it for quick wipe downs after playing. I generally wipe down my instruments with the cloth every time I am done playing to ensure no hand sweat stays on the instrument.

How many instruments do you produce a year?

We produce roughly 40-50 instruments a year, focusing on quality over quantity!